Returns & Exchanges
At Boston Proper, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns and exchanges of unworn, unwashed, or defective merchandise within 60 days of the shipping date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Prepaid Label
Follow the prompts to generate and print a prepaid USPS return shipping label, which will be emailed to you immediately.
Package Your Items
Securely pack your items in the original packaging if possible, ensuring all original tags are attached, and include your packing slip inside.
Ship and Track
Drop off your package at any authorized USPS location and keep your tracking number to monitor your return's progress back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing